If the recipient is not available, our delivery partner will attempt to contact them. We will try to deliver to a neighbor or reschedule for later in the day.

Please ensure the delivery address is correct. Additional charges may apply for re-delivery to a different address.

Heavy rain or extreme weather may cause slight delays. We will keep you informed via SMS.

You can request contactless delivery during checkout. The package will be left at the door after notifying the recipient.